| Name | Title | Ext # |
|
| Sabeena Hickman, CAE, CMP | Chief Operating Officer (COO) | 208 |
| Bill Bell | Director of Marketing | 213 |
| Zane Castle | Certification Administrative Assistant | 105 |
| Patty Chicoine | Administrative Assistant | 104 |
| Cheryl Claborn | Market Development Manager | 293 |
| Jessica Conn | Marketing Manager | 102 |
| Tom Delaney | Director of Government Affairs | 291 |
| Anna Demoret | Director of Industry Development | 295 |
| Betsy Demoret | Events & Products Manager | 292 |
| Joan Haller | Director of Education and Events | 210 |
| Dianne Hicks | Finance Assistant | 212 |
| Marcia Higgins, CPCU | Professional Standards Manager | 106 |
| Rachael James | Business Administration Manager | 200 |
| Teague James | Director of IT | 207 |
| James H. Johnson | Director of Membership and Certification | 209 |
| Carol Keeling | Finance Manager | 214 |
| Ilene Manster | Membership Coordinator | 215 |
| Sonia Myrick | Publications Editor/Copywriter | 221 |
| Kristen Nolton | Receptionist/Administrative Assistant | 101 |
| Andrea Puckett | Marketing Assistant | 103 |
| Gail Rogers | Membership Manager | 202 |
| Kristin Stierle | Products & Services Administrative Assistant | 216 |
| Monica Walker | Staff Accountant/Publications Coordinator | 111 |
| Kathy Wemhoff | Communications/Periodicals Manager | 206 |
| Dina Wiley | Director of Business Development | 205 |
| | |